1. System Administration and Maintenance

• Hardware and Software Support: Ensuring all systems, servers, and software are operating efficiently and securely.
• Network Administration: Managing the organization’s networks to ensure stable and secure connectivity.
• System Monitoring: Continuous monitoring of system performance, data storage, backups, and security.

2. Data Management and Reporting

• Data Collection and Integration: Gathering data from different departments, systems, or sources and integrating it into a central system.
• Data Analysis and Reporting: Creating reports and dashboards based on the collected data to assist with decision-making.
• Business Intelligence (BI): Using tools and methodologies to analyze business data and generate insights.

3. Software Development and Customization

• Custom Applications: Developing or customizing software tools and applications tailored to meet the organization’s needs.
• Database Management: Managing databases that store organizational data, ensuring they are optimized, secure, and accessible.
• Web Development: Creating or maintaining web applications and intranet systems.

4. IT Support and Helpdesk

• • User Support: Providing helpdesk services to assist employees with technical issues or software/hardware problems.
  • Troubleshooting: Diagnosing and resolving technical problems related to hardware, software, or networking.